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Question no. 2432 1 pts basic BAA1A2AMB1CC1DD1T

When calling the emergency number in this situation should you first of all state the place of the incident?

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Correct answer

YES

Explanation

After a pedestrian has been hit, you call the emergency number 112. The first information you give is the place of the incident: the town, the street, the number of the nearest building or a landmark. The dispatcher may lose contact with you, and if they know the place, they will send help anyway. Only after that do you describe what happened, how many casualties there are and what condition they are in, and at the end you give your own details.

This is what first aid courses teach: first where, then what happened, how many casualties there are and who is calling. In practice the operator leads the conversation - you answer their questions one by one. The duty to notify the services comes from the State Emergency Medical Services Act: anyone who witnesses an incident causing a sudden threat to health is obliged to take action without delay to effectively notify the services set up to provide help. You do not hang up first - you wait until the dispatcher confirms that they have all the information.

Legal basis: Art. 4 of the State Emergency Medical Services Act

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